Multi-Play Cat Scratcher Valet

We offer free standard shipping on all orders over $50 within Australia. For orders under $50, a flat rate shipping fee of $5 applies. We also offer express shipping options for an additional charge. Orders are typically processed within 1-2 business days, and delivery times range from 3-7 business days depending on your location.

We want you and your pet to be completely satisfied with your purchase. If for any reason you are not happy with a product, you can return it within 30 days of delivery for a full refund or exchange. The item must be in its original packaging and unused condition. Please contact our customer service team to initiate a return or exchange.

Yes, all our pet toys and grooming products are designed with your pet's safety in mind. We use high-quality, non-toxic materials and rigorously test our products to ensure they meet safety standards. However, we recommend supervising your pet during playtime and grooming to ensure their safety.

Yes, we offer a one-year warranty on all our pet products. If you encounter any issues with your purchase due to manufacturing defects within one year of purchase, please contact our customer service team. We will provide a replacement or refund, depending on the situation.

At Woofield, we understand you want your pet products delivered quickly and efficiently. This is why we offer fast and reliable shipping options. Orders over AUD $50 qualify for free standard shipping within Australia, arriving in 3-7 business days. For orders under AUD $50, a flat rate of $5 applies. Need your items sooner? Opt for our express shipping option at checkout to receive your order in 1-3 business days. Rest assured, we process and dispatch orders within 1-2 business days, ensuring your pet's needs are promptly met.

Stay informed about your order's journey from our shop to your doorstep. Once your order is shipped, you'll receive a confirmation email with a tracking number. Simply click the link provided to track your package in real-time. Our shipping partners offer detailed tracking updates, so you know exactly when to expect your delivery. Have any questions about your order status? Our customer service team is here to help.

Have questions or concerns about shipping? Our dedicated customer service team is ready to assist you. Whether you need help with tracking your order, updating your shipping address, or if you have any other enquiries, we're only an email away. Contact us at info@woofield.pet for prompt and friendly support. We aim to ensure a smooth and satisfying shopping experience for you and your furry friend!

Whether you’re a dog lover, cat lover, or friend of a hamster, guinea pig, mouse, fish, bird, or reptile, Woofield is devoted to the health, happiness, and love found between pets and their owners. There are many pet stores, but we speak the language of your loved ones – Woof, bark, meow, purr!

Whether you like to admit it or not, human beings are animals, and social animals at that. We've been associating with other animals for over ten thousand years – starting with the domestication of dogs, which began even before cultivation of our own food crops. Like you, Woofield sees pets as family and friends.

Like people, animals deserve a respectful life filled with good health, joy, love, physical and psychological well-being. At Woofield, we are dedicated to helping animals and pet owners thrive via quality pet products designed to enhance you and your furry friends’ lives. At Woofield, life is worth barking/meowing about!